KidsVoice
One site for everyone a child’s case touches.
KidsVoice advocates for children in Allegheny County’s courts. Its site had to serve donors, advocates, guardians, and families at once, without confusing any of them.
- Client
- KidsVoice
- What we built
- WebsiteResource centerOnline donationsE-newsletter
- Platform
- ExpressionEngine
Four audiences that barely overlap.
KidsVoice’s audiences don’t overlap much. A guardian needs a form. A donor wants to give in under a minute. An advocate needs a specific resource. A board member wants to see the mission clearly stated. The old site couldn’t organize its resources for any of them and had no easy path to giving.
Asked the people who use it.
Before designing anything, Lava surveyed donors, board members, and supporters directly, alongside staff, so the site was built for the people who’d use it.
- 01A searchable resource center for guardians, advocates, and stakeholders, with downloadable materials.
- 02Online donations that are simple to give and simple for staff to track, including event registrations and sponsorships.
- 03An integrated e-newsletter so KidsVoice stays in touch with its supporters.
- 04A clean, accessible design that keeps the mission in front of every audience.
Each audience, its own path.
A click or two to the right place.
Each audience finds its own path in a click or two, giving happens online, and the design carries the weight of the mission without getting in the way.
Four audiences, one simple site.
Serving four audiences with one simple site. Asking real users what they needed, not just staff, is what made it work.
Somebody sent you here for a reason.
Tell us what isn’t working and we’ll tell you whether we’re the right fit.