Contact

Tell us what isn’t working.

A few sentences are enough. We’ll tell you whether we’re the right fit, and if we’re not, we’ll say so rather than waste your time.

A site you can’t update, a system nobody will touch, a project that stalled. Any of that is a fine start.

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So we can thank them.

One of the three of us replies within one business day.

No newsletter, no sales sequence, nothing automated. Your note goes to Ed, Dave, and Tom.

We don’t share this. It goes to the three of us and nowhere else. Privacy

Rather talk?

(412) 279-3080

It rings to one of us, not a receptionist. Once we’re working together, you’ll have our cell numbers. Every client does.

Email

What happens next

After you press the button.

  1. We read it the same day.

    Your note lands with all three of us, not a queue. Whoever’s work it is picks it up.

  2. We reply within one business day.

    Usually with a question or two, sometimes with “this one isn’t us,” said early so you’re not waiting on us.

  3. We talk.

    Twenty minutes, no pitch. You tell us what’s going on, we tell you honestly what we’d do and roughly what it takes.

“The site works and they answer when we call.”

Ron Silliboy, Ward Cedar Log Homes, a client since 2005

Where we are

Pittsburgh, since 2005.

Mail

PO Box 122 Baden, PA 15005

Hours

Monday to Friday, 9:00 to 5:00 Eastern.
Client emergencies, any time.

Elsewhere

LinkedIn

We’re a Pittsburgh firm. We meet at your office, or wherever’s easiest, and do the work from ours.